We at Flash Sew and Quilt and Sewing Machines Onlinew strive for customer satisfaction, but if for any reason one of our products does not meet your expectations we apologize in advance and would like to work with you to correct the problem.
We ship most items via Fed ex. or UPS, unless otherwise noted or less than 5 pounds in weight. Please be aware that UPS and FedEx do not ship to PO boxes. We are unable to ship to PO boxes.
Currently we only ship to locations within the 48 contiguous United States. Items over $100 before tax apply for free shipping if within the continental United States (the contiguous 47 states and outside Florida).
All items on our web site have a 30 day return policy. For any return please contact us via firstname.lastname@example.org or 239-304-8387 to explain the problem and why you wish to return or exchange the item.
We do not accept returns without being contacted first. Shipping is non-refundable and items purchased with free shipping will have actual shipping charges deducted from refunded amount. All contents originally in package (instruction manual, warranty card, accessories, etc.) must be in the package and in factory box. Any product returned with missing items will have the full retail value of that item deducted from the amount refunded. Extended warranties are also non-refundable and items with free extended warranties will have the retail value of the extended warranty deducted from the amount refunded.
If an item is defective please notify us right away so we may arrange for a replacement or refund of that item.
Note: Sewing machines are not for “commercial” or “industrial” use unless clearly stated. Any machine that shows signs of abuse or commercial use will void warranties and cannot be returned.
Please be aware that by ordering from Flash Sew and Quilt/SewingMachines Onlinefrom our website or over the phone you are acknowledging that you are aware of our return policy and understand it. We reserve the right to amend this policy at any time.
Flash Sew and Quilt/Sewing Machines Online is not responsible for any typographical errors related to a products price or description and reserves the right to change a products price at any time.